Miniter Group | Our Vendor Management Process
The goal of our vendor management process is to provide our lender partners with all the necessary information to meet their regulatory requirements for third-party vendor management, as well as reducing the cost associated with managing us as your third-party vendor.
FDIC vendor management, bank vendor management, credit union vendor management, bank third party vendor risk, credit union third party vendor risk, NCUA vendor management, OCC vendor management, federal reserve vendor management,
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Vendor Management

A lender’s board of directors and senior management are ultimately responsible for selecting and controlling the risk associated with third-party relationships.

 

At Miniter, we understand the significant risks associated with outsourcing to a third-party vendor who houses your borrowers’ sensitive information.  In 2014, Miniter redesigned our entire company, reinforced our processes, and enhanced our technology to exceed regulatory guidance for managing third-party risk.

 

Our business redesign started with moving to a new facility with state of the art security.  We hired network engineers to perform weekly vulnerability tests.  We encrypt our data both at rest and in transit.  Our employees are constantly training on data security.

 

Our vendor management initiative is formalizing the following policies:

 

Compliant Contract Language

 

  • SSAE-16 monitoring our full operational capabilities
  • Information Security involving weekly Vulnerability Testing and Remediation
  • Encrypted data both in transit and at rest, including email
  • Penetration testing including system and employee data attacks
  • Annual Business Review data preparation for our lenders
  • Business Continuity and Disaster Recovery Plan
  • Periodic training of our employees on the following policies:
    • Information Security Policy
    • Incident Response Plan

 

Miniter’s compliance department has invested in software that will provide the documentation required by your vendor management program.  This information can be pushed to you when policies and procedure are updated, or they can be delivered to you on specified dates in the future. Our clients have reported that this system has reduced their cost of compliance.

 

Summarizing, at Miniter Group, we understand that, as a lender, your third-party relationships are closely examined by your regulator.  This is why we have invested in delivering a total Third-Party Risk Management solution that minimizes the time and expense associated with vendor oversight.

 

Below you can download our white paper on designing a strong vendor management program.

Five Principles for a Strong Vendor Management Program
Receive Our Vendor Management White Paper

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