Miniter Group | Information for Loan Servicers
Information for Loan Servicers who insure banks' and credit unions' loan portfolios.
force-placed insurance, mortgage hazard insurance, collateral protection insurance, HELOC portfolio insurance, residential 1-4 portfolio insurance, commercial portfolio insurance, RESPA compliance, NFIP compliance
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Information for Loan Servicers

Technology that is Flexible, Efficient and Compliant
Information for
Loan Servicers

As a successful loan servicer, you must provide the best possible customer experience while balancing efficient staffing, affordable technology and compliant workflows.   Loan-servicing partners must deliver solutions that will enhance this experience.   Miniter Group’s Borrower-CentricSM solutions monitor all insurance protecting your borrower’s collateral.  Introduced in 2007, our Borrower-CentricSM workflows have gained wide acceptance from small to medium lenders as we moved the focus of insurance tracking from the lender to your borrower.   Every day we strive to improve your borrower’s experience while providing a cost-effective and compliant solution for your loan-servicing department.


You can learn more about our risk transfer delivery technology below.  You may also wish to download a white paper that will introduce you to our Borrower-Centric methodology, or one detailing information on flood tracking, compliance or vendor management.  Please click around our website and get to know us.  With the exception of a handful of pictures of residential homes, all of the pictures on our website are from our headquarters in Rockland, MA.



How Do We Do This?


Loan Servicing is at the heart of any lender’s collateral risk transfer program.  Whether your group processes skip claims for the vehicle portfolio, or you are processing an escrow payment for your residential 1-4 portfolio, your department needs technology that will enable you to efficiently perform insurance-related tasks.


Miniter Group has worked with hundreds of loan servicing departments to develop state-of-the-art, web-based tools that get the job done.  Our tracking software options are shown below.  You can also view more information on our claims and vehicle skip tracing functions.


These are the three methods we use to help you achieve your loan-servicing goals:

Out-Sourcing Your Insurance Tracking to Miniter (OST)

The decision to outsource your insurance tracking involves analysis that must show considerable value relative to tracking in-house.   For starters, your borrowers’ experience with your outsourced tracking partner must be as good as their experience with your internal loan servicing, or you risk losing that borrower relationship.  Furthermore, expenses associated with Vendor Management are now significant for lenders, and this expense must be taken into account along with the benefits of outsourcing.


We currently provide insurance tracking services to over 80 lenders. As a result, each of these lenders has reduced operational expense.

Learn More About OST

Write Your Own (WYO)

Not ready to outsource your insurance tracking, but worried about sending RESPA and NFIP notifications on a timely basis?  Feeling up against the clock sometimes when it comes to cancellation-and-refund premiums?  If internal force-placed insurance compliance is a concern, Miniter’s Write-Your-Own (WYO) insurance tracking may be the solution.


700 plus lenders use our WYO insurance tracking solution to augment their internal insurance tracking

Learn More About WYO

Track Your Own (TYO)

You wish to track insurance in house, but your information systems are not up to the task?  The Miniter Track-Your-Own (TYO) insurance tracking solution may be the right fit.  This system provides the full functionality of Miniter’s insurance tracking technology in your loan servicing department.


Unable to resolve the non-conforming insurance issue with you borrower? This is where the Miniter TYO system takes over to meet RESPA and NFIP requirements.

Learn More About TYO
  • Service Comparison

  • Tracking Activities




    Mail RESPA/NFIP compliant notifications checkmark checkmark checkmark
    Mail notice of insurance checkmark checkmark checkmark
    Annual risk management review checkmark checkmark checkmark
    Lender monitors insurance status checkmark
    Lender places/cancels force-placed insurance checkmark
    Lender processes borrower escrow invoices checkmark
    Monitor borrower policy cancellation date checkmark checkmark
    Systems places and cancels force-placed insurance checkmark checkmark
    Fax/email borrower’s broker checkmark checkmark
    Insurance portal ( checkmark checkmark
    Outbound phone contact to borrower’s broker checkmark
    Inbound phone call from broker checkmark
    Inbound phone call from borrower checkmark
    Process borrower escrow invoices checkmark