As a successful loan servicer, you must provide the best possible customer experience while balancing efficient staffing, affordable technology and compliant workflows. Loan-servicing partners must deliver solutions that will enhance this experience. Miniter Group’s Borrower-CentricSM solutions monitor all insurance protecting your borrower’s collateral. Introduced in 2007, our Borrower-CentricSM workflows have gained wide acceptance from small to medium lenders as we moved the focus of insurance tracking from the lender to your borrower. Every day we strive to improve your borrower’s experience while providing a cost-effective and compliant solution for your loan-servicing department.
You can learn more about our risk transfer delivery technology below. You may also wish to download a white paper that will introduce you to our Borrower-Centric methodology, or one detailing information on flood tracking, compliance or vendor management. Please click around our website and get to know us. With the exception of a handful of pictures of residential homes, all of the pictures on our website are from our headquarters in Rockland, MA.
How Do We Do This?
Loan Servicing is at the heart of any lender’s collateral risk transfer program. Whether your group processes skip claims for the vehicle portfolio, or you are processing an escrow payment for your residential 1-4 portfolio, your department needs technology that will enable you to efficiently perform insurance-related tasks.
Miniter Group has worked with hundreds of loan servicing departments to develop state-of-the-art, web-based tools that get the job done. Our tracking software options are shown below. You can also view more information on our claims and vehicle skip tracing functions.
These are the three methods we use to help you achieve your loan-servicing goals: