Miniter Group | Our Force-Placed Insurance Tracking Services
Outsourcing your force-placed insurance tracking provides compliant mortgage hazard, collateral protection insurance, and force-placed flood insurance.
force placed insurance, lender placed insurance, mortgage hazard insurance, collateral protection insurance, force placed flood insurance, force placed hazard insurance
page-template,page-template-full_width,page-template-full_width-php,page,page-id-51287,page-child,parent-pageid-50956,eltd-core-1.0.3,ajax_fade,page_not_loaded,,borderland-ver-1.14, vertical_menu_with_scroll,smooth_scroll,paspartu_enabled,grid_1300,wpb-js-composer js-comp-ver-5.4.5,vc_responsive

Outsourced Insurance Tracking (OST)

Our agents are thoroughly trained to assist your borrower with the goal of helping them maintain their own insurance.  Our Borrower-CentricSM business model does not rely on forced-placed premiums to pay the bills, so we can focus on helping your borrower obtain and maintain the most adequate insurance, ensuring both you and your borrower are protected.


We utilize our Borrower-CentricSM services on your Residential, Commercial, Flood, Contents, Escrow, Multi-Collateral, Vehicle and Condominium loans.  We have developed our insurance tracking software to handle the unique challenges associated with each of these loan types.


Utilizing a combination of proprietary borrower-based pricing, highly automated operational technology, and extensive training of our agents, we will deliver an insurance tracking solution that will satisfy your most rigorous requirements for years to come.

We are Borrower-Centric



When a borrower with insufficient or otherwise problematic coverage on their home or auto policy receives a letter stating he or she is about to be force-placed, it is always unpleasant. If you have ever taken a call from an irate borrower inquiring about such letter, you know this too well. Our aim is to minimize this unpleasantness.


Miniter Group’s Borrower-Centric Insurance Tracking works directly with the borrower’s agent/broker to resolve any non-conforming coverage issues before the existing policy expires. We handle 17 typical coverage issues, such as wrong lienholder address or a high deductible, prior to the existing policy expiration. Most of the time, the borrower will be unaware that we are working with their broker.


As a result, we send 75% less letters, which means less irate calls from your borrowers.  To learn more regarding our Borrower-Centric approach, download our white paper “An Introduction to Borrower-Centric Insurance Tracking.”

Compliant Outbound Letters


All outbound insurance mail is handled by Miniter Group. We have invested in state-of-the-art outbound mail technology to provide low cost, accurate, and verifiable mail to your borrowers. All outbound letter formats are designed to be Dodd-Frank, NFIP and NAIC Model Act compliant. Letters can be customized by the lender. Outbound letters include: First Notice, Final Notice, Notice of Insurance (NOI), and cancellation letters.

Automated Premium Invoicing


Two invoicing options are available. The lender can be invoiced one time for the annual policy premium, or the annual premium can be billed monthly. Monthly invoices are based on a net calculation of new premium and unearned premium refunds, which avoids large premium refunds when the borrower obtains their own insurance. Invoices are prepared on the first of the following month and can be printed directly from the website.

Escrow Servicing


With the implementation of The Biggert-Waters Flood Insurance Reform Act of 2012, lenders are now required to escrow insurance flood premiums. For loan operations, the collection of the borrower’s insurance policy invoice, for both flood and hazard, is time consuming. Miniter Group’s escrow service is designed to efficiently and accurately present these invoices for payment by the lender through the use of the lender’s loan servicing system.